[Resolved] Airtel — Recharged wrongly two times the same amount | |
Recharged wrongly two times the same recharge of 349 on june 27, 2017 at 11:11pm bearing order no[protected] and 594227 During first recharge i received transaction failes message... In consequent recharge i received two recharge successful message... I want either extension of validity by 28 more days or refund of rs 349 after cancellation of any of two recharges. Was this information helpful? | |
Aug 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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Comments
I recharged about 349 in which i got local/std call free and internate also but i got only internate not local/Std calls
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