[Resolved]  Airtel — Refund for failed recharge

I have recharged a mobile number [protected] through upi(phonepe) for Rs. 449 on 11th Oct 2021 and received an SMS saying that the transaction was unsuccessful and if amount is deducted, it will be refunded within 7-10 days, and an order ID for future reference. Bank transaction was also completed successfully but the mobile number is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account. No customer care was available to speak to even after trying for many days and many numbers. Either they were switched off and an automated response was given.
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Oct 24, 2021
Complaint marked as Resolved 
Nobody called me not even an email about the problem. And the problem isn't resolved, can you change the status.
Airtel customer support has been notified about the posted complaint.
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