[Resolved]  Airtel — Refund not credited

So I gave plenty of emails to airtel wallet( or payment bank) customer service([protected]@airtelmoney.com) and they gave me a reply saying to give proof(which I did) and still nothing. Then I got a reference number from Amazon(who initiated the refund) saying the amount must be reflected on my account by now(14-feb-2017), but still nothing. So I gave the reference number to the customer care to which they said they have registered the complaint and that I will get a reply but still no reply. Please refund it ASAP.
Complaint reference number is 286549.
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Feb 28, 2017
Complaint marked as Resolved 
It took them 3 weeks for a thing that is to be done in 5 days, The service was unacceptable. Needs to improve on it.
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Feb 17, 2017
Updated by itscooltime
This is becoming unacceptable, really. Horrible service.
Feb 17, 2017
Updated by itscooltime
One of the transaction got refunded one more is left of amount 87. Please do it quickly.
Feb 23, 2017
Updated by itscooltime
They haven't refunded still
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