Airtel — refusing to replace sim and extracting 699+299 per month

Address:560039
Website:www.airtel.in

I had registered to aritel's family plan (749)/month and bill used to come 1000+. I ([protected]) have added my wife's number [[protected]] also to this plan.
4days back i switched the plan to 699. And immediately after that my wife's sim stopped working. My wife visited airtel store 2 times with all the documents and they refused to replace the sim card.
Even after airtel relationship manager promised airtel store will replaces but was refused again. Airtel seems to be cheating cusomters!
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Airtel customer support has been notified about the posted complaint.
Sep 23, 2017
Updated by pmajhwar
5 days and no action #AIRTELINDIA #AIRTELBANGALORE, not only india's but worlds poorest and pathetic services...
Sep 26, 2017
Updated by pmajhwar
8 days and www.airtel.in has refused to help.
Have called them many times but they are not listening and saying that do whatever you can, we will not fix but keep billing you without the SIM.
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