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Airtel — regarding airtel app

I unable to find my date of birth in airtel app, because i forgot mpin number. I forgot my details during first time registration. Now customer care person asking date of birth. Please help me to use wallet money for recharge.
My phone number: [protected]
My account appears in app is javvaji. Please resolve my problem as early as possible. If not resolve my problem please send my money back in to my account

Complaint Status


[Mar 04, 2018] Airtel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    47%
    Complaints
    43610
    Pending
    0
    Resolved
    19570
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078