[Resolved] Airtel — Regarding aunthorized balance deduction of my account

kumud ranjan 007

from patna, Bihar

Address:

Patna, Bihar, 800023

Mysel[censored]mesh singh no [protected] had service with airtel on 10 th of january 2016 they had deducted Rs 30 against any pack activation, afterwards this MSG i had checked randomly on 14th of Jan 2016, afterwards i called the customer care, but it replied that facility had been started by you, that is totally wrong, no any request and not any acceptance for the same,
my sincere request y to kindly revert my balance rs 30 back in my account, otherwise i will put this matter in the consumer court, my alternate contact no is [protected].whatever is your concern revert me so that i can accelerate this matter to the higher authority.
thank you

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Feb 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jan 18, 2017

Updated by kumud ranjan 007 phone no updated for contacting me, complain is regarding [protected]

Jan 18, 2017

Updated by kumud ranjan 007 y can contact me on [protected].thank you

Verified Support

Jan 21, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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