Airtel — regarding issue of sim not working

Address:

143501

Respected sir/ mam

I have given a request on your airtel store, court road, amritsar branch on saturday 09.06.18. To change my postpaid number [protected] to prepaid connection.

After that my postpaid number stopped working on 15.06.18 around 12 o' clock.
I insert the new prepaid sim in my phone. But neither postpaid number is working nor prepaid. It's been more than 48 hrs.

I visit 5 times to the store. There is a store manager on the store mr. Jagdev. He also misbehaved with me.

Yesterday 16.06.18 he again swap my sim. Till now my number is not working.

I am facing very much embarrasament. I called customer
Care 10 times but they have no information about my number sometimes they people said your number is not verified or we haven't received any mail from the store to activate your number.

I am unable to understand where is the problem?

You people have very poor service. I am very much disaapointed. I never face such kind of problem with any other network. I don't know what kind of services you people are providing and i think u dnt value your customers.

Kindly resolve my issue as soon as possible.

If possible kindly provide your contact number so that
I can contact..

Regards
Ravi parkash