Airtel — regarding non-activation of airtel dth connection-id no. [protected] on 15 june 2018

Address:	New Delhi, Delhi, 110049
Website:	Airtel Digital TV renewal case

Sir, on 16 june 2018 at 23:32, i had made a payment of rs.497 into plan rs.510/- (Rs. 13/- was credited in my account). But it is seen that my airtel dth connection is still not updated means error code-06 shows on screen. Yesterday only i had made several calls at your customer care no.[protected], (Which is unreliable no.) the connection could not be connect with me. It is also exercised that customer care representative is so stupid, he can not express himself. His voice & speaking language is very poor. He is seen inefficient also. Once, one call connected to him he says that i am connection to senior, later he disconnected the call intentionally and deliberately. His attitude is not appreciable. Even on 15 june 2018 at 23.15 i had made several calls but not succeed to obtain the answer from your toll free number. My problem is that " by debit card, i had made a payment of rs. 497/- at 23.32 and msg received that payment is cleared from my debit card account. Thereafter txn id no.[protected] messaged to me. God knows what happened but i am unable to see tv, as my connection is still disconnected. May i know the reasons as to which circumstances i am i am not renewed bill. I do not want apology/sorry from your side. Please reply me at my registered no. [protected] or my whats app no. [protected].