[Resolved]  Airtel — reissue problem

Address:New Delhi, Delhi, 110043

Dear sir
I an writing this issue due to airtel telecom services actually the issue is that i am using the prepaid no of airtel prepaid from march 2014 to till 2 days back but recently my phone has been lost due to stolen by someone and then i went to airtel store for reissue the same so they told me your aadhar
Is on the name of dipesh jaiswal but your no is on the name of dinesh jaiswal and all details are same except this and they insist me for postpaid (Thana road najafgarh branch) but they earlier dont see all this when i am using the no for 4 years till yet and they reissue the duplicate sim but not working from janakpuri airtel store. I want this in a prepaid one only. And having all original proofs and this is the miatake of retailer or airtel validation team. Please do the needful for me.
Prepaid airtel no. [protected]
Name. - dipesh jaiswal
Alt no. - [protected]
Regards
Dipesh jaiswal
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Nov 19, 2018
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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