Airtel — repeated bill errors on mobile number 989 0099 884
Vivivianlogo@gmail.com on Jun 13, 2018
Please note that airtel is double charging me and also sending bills with error.
I called 2 times in last month and got the amount waiver messages but it was never waived off.
Each time the executive re-performs calculations of waiver and it consumes 30 minutes. Seems there is no record kept of previous correction.
The worst part is i am not getting feedback on the queries those i raised on bill errors.
Below bills have errors (Double charges/extra amount charged)_
bill period - 11 mar 2018 to 10 apr 2018
bill period – 11 apr 2018 to 10 may 2018
Can you please urgently look into this?
Please waive the correct amount and also provide a call back on my airtel number.
I must clearly state that am tired of following up with airtel and seriously thinking now to change the service provider.
=today on 13th june 2018 i received bill bill number[protected].
It again has problem.
For period 11may to 15may, why did airtel charged me as per family plan 499?
This period should be charged as per plan 299.
I have done ecs for last 5 years.
Why 100 rupees charged as late fees?
[Jun 13, 2018] Airtel customer support has been notified about the posted complaint.
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