[Resolved] Airtel — Rude behavior and deactivating the top up plan without my permission | |||||
Sir my dot no is[protected] . My previous plan was 899/- -20gb. +100/- 20gb. + 5gb. I called customer care mr Prakash Sewani and they suggested me that they are offering 25 % discount on tariffs and 25gb. More data . I agreed and told them to do . After call message came to me that ur 100/- 20gb. Top up plan is deactivated . I talked again to mr bhupinder Kurni he blamed me that u only said to do I told him that I didn't . Then he started talking rudely. Sir please take action and include my top up plan with new plan. Thanks Dilip Was this information helpful? | |||||
Apr 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 24, 2017 Airtel Customer Care's response Dear Dilip, This is with reference to your post dated 23 March 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 1 Comment | |||||
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A lady called from appellate office delhi . She also refused to help me and told that she could not do anything by her end. She took the feed back . Please do the needful and solve my problem sir.
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