[Resolved] Airtel — Service and billing issue

[email protected]

Address:	Hyderabad, Andhra Pradesh, 500044
Website:	airtel.in

Hi,
There was a technical issue, it was not re solved, but SR was closed, and we have not used the service months together, but they are asking us to pay the bill, very bad experience with Airtel, if this is the situation am sure people will switch from Airtel to other service provider, and i received few calls and they are threatening.

[protected]

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May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 30, 2016

Updated by [email protected] Hi,

I discussed many times with National Escalation team with Parteek Sharma and other team members please check my communication I sent yo [protected]@Airtel.com.

Please arrange a call with senior person who can take a decision.

We are extremely un happy with Airtel service...in my home we are having 7 connections..i will take a decision based on your response..

Dec 30, 2016

Updated by [email protected] Based on your resolution I will take a call and better I will suggest others also not to go with Airtel

Jan 05, 2017

Updated by [email protected] Dear Anil,

Sorry to say this, ..the response and analytical skills of your team is ZERO, i received call from 2 persons from your side one executive name is Supriya @ [protected] she does not know what is the issue, she asking to tell entire story, i said you please go and check all my emails and conversation with airtel, she said will call in 1 day, now its more than 5 days, no response from her...

going forward i would request all my friends/known circle..PLEASE DONT GO WITH AIRTEL...

Regards,

Jan 08, 2017

Updated by [email protected] How many days...it will take...

Any time line

Verified Support

Jan 09, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jan 09, 2017

Updated by [email protected] i have not received any resolution...can you please share once again..today i received a call from Mukul and he said he will get back to me in 2 or 3 hours, now its more than 7 hours..no response...

i am feeling very bad/sad, why am i using the AIRTEL...

big appeal to all my friends...please dont use AIRTEL...

Jan 09, 2017

Updated by [email protected] i have not received any email/resolution..

Jan 19, 2017

Updated by [email protected] waiting for your reply...

Jan 19, 2017

Updated by [email protected] Waiting for your resolution...more than 4 months

Jan 26, 2017

Updated by [email protected] how many days i should wait for the response,

Feb 09, 2017

Updated by [email protected] Dear Airtel Team,

I hope for raising complaint in https://www.consumercomplaints.in i have received a Threatening call from [protected] and saying that we are filing case in court...my humble request to airtel team, if possible please understand and help the customer other wise leave it but dont do Threatening customers, just refer what gandi said about customer, i can also approach consumer court for all these issues. please resolve it on priority basis..

My request to all airtel customers, please be very careful with airtel...

awaiting for response for the above issue
rgds,
[protected]