Airtel — service request no 3406317

Address:New Delhi, Delhi, 110045

Can any one from airtel secure understand me what is "accidental damage".
My phone drops from the hand and screen got damaged. Isn't it "accidental damage"?

Why the dropping of phone is not covered under "accidental damage".

Pls don't make fool to your customer by false promise & advertisement.

No one drop phone intentionally its an accident only.
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Airtel customer support has been notified about the posted complaint.
Aug 09, 2018
Updated by asit jha
This is the commitment level of Airtel. Even after 18 hours they didn't bother to respond.
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This is the commitment level of Airtel. Even after 18 hours they didn't bother to respond.

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