[Resolved] Airtel — Sim and irresponsible | |||
I have been using my sim for past 6years. But I didn't use it for past 3months.it has been deactivated ..in mean time another person got the number and using it.i asked him can you give this number to me.he said okay sir with big heart.But when I came to Airtel office in Salem they telling me "Sir you to his native place nd get the sim and give your proof nd his proof too". Distance my native to his place s 500km..is it possible ??I m ashame tat Airtel Dont hv any digital method or telephone acknowledge.Do you think, Airtel developed this much without customer..I asked what ll d same scenario in Vodafone office..They said "No problem, we ll just hv telephone acknowledge alone nd ll get your sim soon ".I never expected such poor customer satisfaction from Airtel side Was this information helpful? | |||
Feb 12, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 January 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 January 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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