[Resolved] Airtel — sim blocked/ number disconnected

kishore2017

from Basavana Bagevadi, Karnataka

Address:	Lucknow, Uttar Pradesh, 226017
Website:	airtel consumercomplaints forum

Sir,
My name is kishore kumar and i am a govt. Employee. I had an airtel 2g sim working fine till 15th june 2017. My number is [protected] and i had been using it for the past 10 years. Its a lucknow (Up) region sim. But my posting is in kerala. How and why this number is blocked i dont underastand becoz i had recharged in the month of april 2017 as well as in may 2017 too. I keep sufficient balance in my mobile then how it could got blocked. The sim is enabled in my name but no network shown. My service record had this number registered and other official departments too. I m feeling helpless. Kindly help me out from this pathetic situation.

Thanx n regards
Kishore kumar s/o bhagwan deen
Lucknow. (Up)

Was this information helpful?

No (0)

Yes (0)

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 1 Aug 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd