Airtel — sim card - no service

Airtel — sim card - no service

S Suresh Mythreyan

Hi, I have been using my airtel mobile number (99* * *) for last 7 years and i moved to malaysia for work and using my airtel number for last 2+ years. From today[protected] my sim stopped working and getting a message as no service/ no voice service message. I tried to reset the mobile phone and changed to different mobile but still no use. The sim seems to be working and good as i can check all the other details of the sim and the contacts saved in the sim. But only the service is not working. I'm currently stuck in malaysia and can't travel due to coivd-19. Can you please help to fix the issue? +1 photos Was this information helpful? No (0) Yes (1)
Airtel customer support has been notified about the posted complaint. Aug 08, 2020 Updated by Suresh Mythreyan Just one more quick update: I already tried to contact the Airtel customer care and informed the issue. The Customer service desk was asking me to check with the Airtel store in Malaysia. I was surprised that how come an Airtel store exist in Malaysia and i tried to search for the same in past 4 hours and tried all possibilities. I have my brother in my home town, where i took SIM card originally. He can also help in any details if needed to visit the nearby store for any reason. Aug 08, 2020 Updated by Suresh Mythreyan Also My wife is also using Airtel number only and staying with me here in Malaysia but she doesn't face any issue. So i believe it is not network related. PS: The Airtel always automatically registers with Maxis network in Malaysia.
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