[Resolved] Airtel — SIM card not worked | |||||
Sir, My mob no [protected] updated in 4G some days ago. SIM working OK when I got but now SIM card not working & shown in my phone. I complaint to Airtel local store & they demand again my documents for new SIM which is already submitted by me on 27/11/16 (UPDATE TIME). My phone working is OK with insert another SIM. I logged complaint vide ref. No PR[protected] & PR[protected] but Airtel representative closed my complaint with not proper reply. Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Sir,
Submitted documents on 27/11/16 at Airtel Store as part of update SIM process.
When card working stop I met to Airtel Store & ask why my card stop they told me this is may be technical problem so we give you new SIM card. You are resubmit your documents. This is not properly process. Where is my earlier documents ?.
Online AIRTEL website complaint reg. No. PR122000358 & PR122000038 Airtel customer support has been notified about the posted complaint. Verified Support Dec 23, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 22 December 2016. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 27, 2016 Airtel Customer Care's response Dear Customer, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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