[Resolved] Airtel — Sim is deactivated without any prior notice

Dhakreyvivek

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411007

My airtel number ([protected]) was working fine on 17th Jan 2017 and on 18th Jan 2017, sim is deactivated. I have called the 121 customer with my friend number and experience with 121 customer support, it's like poor support center and people are just passing the time.

Can you please activate it ASAP and please provide me the details why thia action taken without any information.
Email Id : [protected]@gmail.com

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May 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jan 18, 2017

Updated by Dhakreyvivek Why it is showing as resolved. still I am facing the issue.

Verified Support

Jan 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 January 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jan 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 03, 2017

Updated by Dhakreyvivek Hi Akansha,

Issue is not yet resolved. I have already requested recreation of same number from Airtel Relation Ship but it is not yet solved. I think I should take some legal action on this because you guys are just passing the time at your end.

Thanks
Vivek