[Resolved] Airtel — Sim services | |
Dear Airtel, Value added services are being automatically activated on my airtel no [protected]. I called up 121 and the customer care representative told me that VAS are activated if anyone clicks any airtel pop-up screen while surfing the net and asked me to call 155223 and stop the services. I did exactly the same but again today I got two messages saying that two more services has been activated. Sorry to say that but if the same thing continues I will have to stop using this sim as an amount of Rs. 190 has been already deducted from my airtel account. Moreover, I will ask all my friends, family, colleagues and relative to do the same. Therefore, I kindly ask you to lok into the matter and help me out. Regards, Biswa jyoti Gohain Was this information helpful? | |
Jun 29, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 May 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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