[Resolved] Airtel — Sim upgradation to 4G | |||
Yesterday i ported my sim sim to 4g and they said that i would get free 4g data. But as the sim activates i get no data. I called customer care they first said call 52122 i did but no response then second time they said do a rs 4 recharge on your no. And then call 52122 but as i went to retailer for the recharge to be done he after processing said your no is not legible for 4g recharge please give me my free 4g data if airtel doesn't want to lose its one valuable customer Was this information helpful? | |||
Aug 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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