[Resolved] Airtel — Slow broadband connection | |||
From: imports & exports - ise india limited Sent: wednesday, april 05, 2017 1:06 pm To: [protected]@in. Airtel.com Subject: re: (2nd reminders) regarding airtel account number 15981797 2nd reminders From: imports & exports - ise india limited Sent: monday, april 03, 2017 12:00 pm To: [protected]@in. Airtel.com Subject: re: regarding airtel account number 15981797 Dear mohd arif, I am sorry to say that still not resolved slow browsing issue with my connection, telephone number[protected]. Now i assumed your services became very bad and charges are very high, please process to close down my connection, urgently, i am going to take new connection. As i have been offering 100gb to 500gb data on inr 500 to inr 1000 by other broad band companies, i old customer of ariel is giing 8gm data only on inr almost i paid 1100 with tax every month. Please process my dis-connection and refund my balance with you, immediately. Please be noted that [protected] i surrender since more than a year, i don’t know where you spoken, my current number is [protected]. Waiting your swift reply and closure certificate immediately, to take my other connection. Regards Paul charles Broad bank connection no..[protected]. Airtel account number 15981797. Cell : [protected] From: [protected]@in. Airtel.com Sent: monday, april 03, 2017 11:05 am To: [protected]@isecard. Asia Subject: regarding airtel account number 15981797 Dear mr. Charls, This is with reference to your communication dated 2nd april 2017, wherein; you complained regarding slow browsing issue for airtel account number 15981797. As per your telephonic discussion on [protected] with the undersigned dated 3rd april 2017, we have checked our records and found that highlighted concern has been addressed and resolved, as above mentioned account services are working without any difficulties. If you have any further queries/concerns, please contact us at [protected]@in. Airtel.com Your¿s sincerely, Mohd. Arif Airtel presence (Airtel customer service team) Bharti airtel limited [protected]@in. Airtel.com Connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services * This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The information contained in this mail is propriety and strictly confidential. * Was this information helpful? | |||
May 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 07, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 07 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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