[Resolved]  Airtel — Slow broadband connection

Address:Lucknow, Uttar Pradesh, 226010

From: imports & exports - ise india limited
Sent: wednesday, april 05, 2017 1:06 pm
To: [protected]@in. Airtel.com
Subject: re: (2nd reminders) regarding airtel account number 15981797

2nd reminders

From: imports & exports - ise india limited
Sent: monday, april 03, 2017 12:00 pm
To: [protected]@in. Airtel.com
Subject: re: regarding airtel account number 15981797

Dear mohd arif,

I am sorry to say that still not resolved slow browsing issue with my connection, telephone number[protected].

Now i assumed your services became very bad and charges are very high, please process to close down my connection, urgently, i am going to take new connection.

As i have been offering 100gb to 500gb data on inr 500 to inr 1000 by other broad band companies, i old customer of ariel is giing 8gm data only on inr almost i paid 1100 with tax every month.

Please process my dis-connection and refund my balance with you, immediately.

Please be noted that [protected] i surrender since more than a year, i don’t know where you spoken, my current number is [protected].

Waiting your swift reply and closure certificate immediately, to take my other connection.

Regards

Paul charles
Broad bank connection no..[protected].
Airtel account number 15981797.
Cell : [protected]

From: [protected]@in. Airtel.com
Sent: monday, april 03, 2017 11:05 am
To: [protected]@isecard. Asia
Subject: regarding airtel account number 15981797

Dear mr. Charls,

This is with reference to your communication dated 2nd april 2017, wherein; you complained regarding slow browsing issue for airtel account number 15981797.

As per your telephonic discussion on [protected] with the undersigned dated 3rd april 2017, we have checked our records and found that highlighted concern has been addressed and resolved, as above mentioned account services are working without any difficulties.

If you have any further queries/concerns, please contact us at [protected]@in. Airtel.com

Your¿s sincerely,

Mohd. Arif
Airtel presence (Airtel customer service team)
Bharti airtel limited
[protected]@in. Airtel.com

Connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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May 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 07 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 7 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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