Airtel — speed issue on airtel 4g wifi hotspot

Rakesh Roshan Agrawal

from Pune, Maharashtra

Address:

412115

Hi,
This is regarding my airtel 4g number [protected] (Calling number [protected]) where i am facing internet speed issue. Download/upload speed is avg less than 1 mbps (Sometimes 0.15 mbps = 153 kbps) specially after 2-3 pm daily whereas its around 10 mbps at mornings. And due to this i am unable to connect vpn during evenings. Couple of snaps taken are attached which shows the speed received from speedtest.net. I have raised a complaint to the airtel customer care (Reference no.[protected] on 16th jun 2019 but till now there is no hearing. Request you to resolve this issue asap.

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Airtel customer support has been notified about the posted complaint.

Jul 30, 2019

Updated by Rakesh Roshan Agrawal Still awaiting to get resolution of this issue. Worst service given by Airtel.

Aug 20, 2019

Updated by Rakesh Roshan Agrawal Hi,

Its more than two months since this network issue request is open and no resolution. Can you please atleast give a timeline when it will be resolved or let me know if this is not going to resolved.

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Comments

Aditya tattu

from Phagwara, Punjab

I'm trying to change my 3g sim to 4g. For that I'm getting call for confirmation after sending a message. But even if I press 1 it's not receiving any input. I've been calling customer care n my call is not getting connected.

junedmewati

from Gurgaon, Haryana

Dear sir my Number [protected] Your store not provide to me duplicate sim kindly help me i want go to more time to your service store i am not satisfy your service please resolve my problem because i am enjoy with you