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[Resolved]  Airtel — unable to receive calls, can't activate mca

Recently ported in to airtel. Facing bad customer support. Unable to receive calls from some numbers. Also, unable to activate missed call alerts. Contacted their customer care through email, registered complaints.. But still no use.
Service request numbers: clsms[protected] and cicpl[protected].

And when i complained about missed call alerts, they asked me to restart my phone.. Can't talk to their support agent as i'm a prepaid user. This is discrimination.
Complaint marked as Resolved 2020-07-13 18:34:44
resolved

Complaint Status


[Jul 07, 2020] Airtel customer support has been notified about the posted complaint.
Updated by Binto George Jul 07, 2020
Another Service Request: CUMRC[protected]
Updated by Binto George Jul 07, 2020
PLEASE RESOLVE MY ISSUE AT THE EARLIEST AS I'M MISSING MY IMPORTANT CALLS AND I'M NEITHER BEING INFORMED OF IT.
Updated by Binto George Jul 09, 2020
Got MCA Activated
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Got MCA Activated

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    Customer satisfaction rating
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