Airtel — unauthorised deduction of balance for unasked for services and no refunds after services are stopped

Website:

Airtel

Airtel activates some unasked for service periodically and deducts substantial amounts each time. They provide a number 1552230 for stopping the unasked for service but never refund the money deducted. Recently they deducted 35 rupees out of my balance for activating an ICON service but did not refund the 35 rupees later after I requested the service to be stopped. Isn't this plain stealing. This is not the first time. No wonder some people in our country drive around in cars costing crores. Imagine how much money airtel made by stealing 35 rupees from each of its at least 1 to 10 lakh or I am sure more subscribers.