Airtel — unauthorised services without consent of customer on prepaid mobile by airtel

Address:

Nagpur, Maharashtra, 440010

Sir,

This is to bring to you notice about the services from your end viz., model maniac, ayurveda, comedy junction, sports which were enforced on my pre-paid mobile [protected] without my consent/request and surprising thing is it cost i. E. Service cost is instantly debited from the recharged amount. E. G. I recharged an amt of rs.100/- on 10/10/2018 txn id[protected]. Seconds later when i checked the amount it was only rs.32.86. I don't understand a reputed co like yours play such dirty tricks with its customers like without taking consents starting services, immediately debiting service charges. Since there is/was no request from my side to start these service the amount debited so far may added to my recharge account. I have wasted more than rs. 300/- due to such malpractices which may be refunded to me.