[Resolved]  Airtel — unauthorized

Address:Ghaziabad, Uttar Pradesh, 201001

Dear sir,

My name is sanjiv and using airtel postpaid mobile no. We received the bill of last month rs. 900.73 but when we are going to pay this exact amount via airtel payment website this amount is not valid. They are asking for rs 901. Why. This way if they are taking rs. 0.27 from each consumer then you can calculate how much money they are taking extra from consumers.

My question is is there any value of rs. 0.27 in indian economy. If yes they why we should pay extra rs. 0.27.

Hope you can provide us appropriate answer of my above query.

Thanks and best regards,
Sanjiv
[protected]
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 22 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 22 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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