[Resolved] Airtel — Unfair data usage and cheating for a long time | |||||
Unfair data computation In my account data computation is done very unfairly. The system shows my data is completely consumed as of today of 30 GB. and speed is revised. However, even if I compare the detailed usage given on your site only, I have consumed only half of 30 GB. I had a few complaints earlier too regarding bad services and I think I am now targeted for that. This is last complaint from my side before I close the connection. Also somehow I am not able to log complaints on the website. Please stop cheating customers and wasting their time for such things. Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 01 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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So, I recently took an Airtel 4G connection and my pack gives me 1.4 Gb per day. I find my data exhausted within half day.
So, I installed Google Datally app. While MyAirtel app shows I consumed 130 Mb data, Datally show I consumed just 15 Mb. There's a vast difference in how Airtel is calculating data usage. Airtel is just cheating.