Airtel — unjustified disconnection - airtel poor customer service and accounts system

 
1 Review
Gurgaon, India
 Marlie on Jun 9, 2019
I am extremely disappointed that Airtel has disconnected my internet service.
I have emailed [protected]@in.airtel.com several times about this matter but they have never taken steps to resolve the problem.

Our company paid for 6 months service on the 7th December 2018 but Airtel’s system is so useless it is not able to track the payment.
Instead of resolving the problem, they disconnect us. Very unethical practice.

Complaint Status


[Jun 09, 2019] Airtel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    25%
    Complaints
    39496
    Pending
    4384
    Resolved
    8620
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - unjustified disconnection - airtel poor customer service and accounts system