Airtel — unsatisfactory service provided by airtel

Address:Darjeeling, West Bengal, 734001
Website:www.airtel.in

My mobile number [protected] was not active for 4 months as the SIM does not operate in J& K Region, due to that my sim was inactive for 4-5 months. After 5 months when i am back to West Bengal, there was no network on my sim and in contact with AIRTEL customer care, she suggest to refresh the sim and get 4G sim. So i reactivate the sim by paying 100 INR and recharge it with 149 INR as unlimited for 28 days. The sim was functioning well for 5 – 6 days and after 6 days the sim stop functioning and also there was no network in it.

Again I contact Customer care and on talk with AIRTEL NODAL OFFICER, she said that the sim is allocated to somebody else. So how can such mistake be done by AIRTEL . So I do not understand the circumstance and criteria, I only need is to reactivate my SIM as early as possible. It is mistake done through AIRTEL and it must be resolve by AIRTEL as early as possible.

And After Consuming 20 days of time at last they are saying Sorry We cannot reactivate your Sim.

Very Unsatisfactory Service provide by the Airtel . Due to mistake done by the Airtel, I have wasted lots of times and for it at last you are giving the conclusion that it cannot be reallocated the sim to me.My question is why my sim was activated for 5 days ? It is big fault done by AIRTEL. Very irresponsible act done by the Airtel Team and devalued the customer.
For harassment and consumption of time the Airtel Company must pay the compensation or reactivate the sim
Harassment due to Airtel:
1. Need to Visit Bank in Gujarat And change the Number in Bank Account.
2. Need to Stand in long queue to update the number in Aadhar Card
3. Need to Stand in long queue to update the number in LPG Connection.
4. Need to Update in Service Record.
5. Also made a recharge of Rs. 149 and payment of Rs 100 for sim, the company must refund it too
6. Consumption of time and all other related harrasment, the AIRTEL must compensate .
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information