Airtel — unwarranted charges levied in bills for 2 months | |||||
I was having an airtel connection no. [protected] and while going abroad in august 2017 i have changed the plan from rs.499/- to rs.199/- and obtained an international pack of rs.149/- for receiving sms messages. I have never used the mobile phone for either incoming or outgoing calls/messages and was using only whatsapp thru wifi. I have received bills to an exhorbant amounts. I have paid the bill for the amounts (199+149) regularly and enquired through facebook to clarify the issue and rectify the amount since september 2017. Till date i have not heard from airtel any clarification, Airtel had barred my connection and i had to face an embarrassing situation on the date of my return from abroad[protected] without any advance information, even though airtel had offered me a credit limit of rs.2800/- and i had to face lot of difficulty. My request for clarification and charging amounts was not given till date and i would like to surrender the phone no. As i am not satisfied with the horrible acts and service of airtel. This clearly shows the deficiency in the customer service as whenever i go to any airtel shop for clarification they keep on saying to pay the outstanding and no one has till date clarified satisfactorily. As i have paid the bills regularly (Being minimum amount) and i have not utilised the mobile either incoming / outgoing calls /messages, the bills raised by airtel is not acceptable and more so there is no clarifications / explanations for the complaints lodged in the airtel page in facebook. Regards Anjani kumar [protected] Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. Nov 18, 2017 saben basumatary's response Sir/ madam, My Airtel prepaid sim card is block from last one day. Handset shows sim card Rejected when it is put in. The Rejected mobile no is [protected] and no. on my sim card is [protected] [protected]U. | |||||
5 Comments | |||||
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I have worked for bharti airtel ltd for more than 10 years at the time of leaving In the year 2010 have applied for my PF but still date i have not received any information regarding my PF, my employee id 29775 and i also request to send my PF number.
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I have submitted my the application for 2 times in 3 days to port my number from Postpaid to prepaid. But the number has got blocked, The number which got blocked is the only number and it my official number and it has created a mess in my official work because I am not able to answer my office calls
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