[Resolved] Airtel — Very high call rate

[Resolved] Airtel — Very high call rate

josey john from Pune, Maharashtra

I am a long term customer of airtel prepaid mobile( [protected] ) since 2006.nowadays i am not satisfied with airtel. they are charging high.moreover they are not ready to give value for their first customers.no special offers.when i was complaint in customer care, they offered 500mb 2g data? really it is very bad deal.so i didn't use it.now i am thinking to stop my subscription. Was this information helpful? No (0) Yes (0)
Apr 2, 2017 Complaint marked as Resolved i didnt get solution.. Airtel customer support has been notified about the posted complaint. Mar 30, 2017 Updated by josey john i forget to tell one thing.i bought 1 new airtel number from chennai, [protected].i am facing connection problem and high call rate in this connection .i complained in customer care, but no use . even they are not ready to attend call .we need to stay around 5 minutes..sometimes the call wall disconnected with out any customer support. anyway, by these problems, i am too irritated . already i ported other two airtel connections to bsnl. now these are remaining connections, , [protected] & [protected] so i sent port request from [protected], also i am planning to stop my [protected] prepaid connection. now i understood that...no use for complaint . no value for long term customers. Verified Support Mar 31, 2017 Airtel Customer Care's response Dear Mr. John, This is with reference to your post, dated 30 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Apr 02, 2017 Updated by josey john who marked it as resolved ??? no use with complaint.. if i(12 years customer) didnt get any solution, no value to new consumers. avoid airtel that is best. Apr 02, 2017 Updated by josey john when i am calling from [protected] to any other network, then i am hearing sounds like gargling of water..till the time, the problem isn't solved.moreover high call rate s going on both airtel connections..so am saying goodbye to airtel Verified Support Apr 04, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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