[Resolved]  Airtel — waiver of rs.200

Address:

Borivali West, Jambli galli, 400066

Hi All,

I would like to register a complaint against Airtel regarding my waiver not processed yet. On 24/09/2019 I registered a complaint, the complaint no is[protected]registered by Vijay), I have been informed that this will be adjusted against the upcoming bill amount, but no such adjustment made. So I registered another complaint on 12/10/2019, the complaint no is[protected]registered by Vijay). I called to customer care also, where I had a talk with Saina, she told me that this will be processed in 24hrs, but then also no such adjustment, so i called on 13/10/2019, where Bisma a CSE said that in next 24hrs for sure this will be processed, but then also no such process done. Then I caled after 24hrs Mr Khan answered my call, but that time also no help provided properly. Yesterday when I called, the CSE Hemlata took a another waiver complaint of RS.200, the complaint no is[protected], she said this time it will be processed 100% within 24hrs, but again the result is same ZERO. This Airtel people are very unprofessional in serving their customer. They simply make fake promise to customer. Airtel let me inform you that if I didn't got my waiver in 24hrs, I will logged the complaint to TRAI, as well. With all the proff I have like call recording, complaint number.