[Resolved] Airtel — wallet account

Debashisbapi

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I am debashis pattnaik. My query is that i have an airtel wallet account but i want to close it, the number that i have open account is that number of idea, and i want to open with mine another number which is airtel. So, please let me know how i deleted my account, i want to open my new wallet account also bank in my new airtel number.

Regards
Debashis pattanaik

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Apr 6, 2018

Complaint marked as Resolved

very bad service airtel

Airtel customer support has been notified about the posted complaint.

Apr 06, 2018

Updated by Debashisbapi Date of the incident :: 5th apr 2018
Dear
Airtel /Airtel money wallet/bank

I am Debashis Pattanaik. My Concern is that I had a transaction yesterday (5thapr2018) in airtel money(Airtel app).So my concern is simple, i did try to add Rs.448.00 in to my airtel wallet through my idfc debit card. after transaction failed why my Rs 448.00 deducted from my bank account, Please Airtel Money answer me .why you doing this type of bad things with us.i am very unsatisfied with your service.
that time was urgent because i wanted to recharge my airtel number which i was recently port in to Airtel ([protected])but i really very bad experienced with Airtel .
when i contacted to Airtel Money customer care They said me please wait for 5 working days . but why this stupid things you doing if transaction failed, if amount deducted so, do refund that amount within 24 hrs .

->Please Refund My amount(Rs.448.00) fast.
Below are the Details of my account :-
Reg no : [protected] (airtel money account )
amount : Rs.448.00
Through payment : Debit card (IDFC BANK )
Transaction id : [protected](By airtel )
Transaction Id :
POS-VISA/AIRTELMONEY/[protected]IDFC BANK )

In case You want to get in touch with me please email at [protected]@gmail.com

Regards
Debashis Pattanaik