Airtel — airtel bank fraud, - debit freeze

Dear sir,

It has been more than 2 months to til date, my debit credit issue has not been resolved.

Even after submitting all documents for verification they asked for bank statement which i have made transition on airtel money account, that bank statement i have submitted which doesn't make any sense that i should submit my bank statement for verification.

After all, i am tired now to call customer care executive and senior supervisors and listen their excuses, i don't understand what is issue that it takes a month of time to activate the account. Hope u can understand i have transferred amount to airtel money do pay my utilities and bills which are due from from that time to till now.

Every alternate day i am calling to customer support and they are taking 48 hrs of time. Last time i had conversation with senior executive, they promised me within 48 hrs team will resolve the issue, but again their statement remains unchanged.

I want to say one more thing till the time, not even a single time any executive had tried to contact and update that what is the status of my case.

Requesting a feedback call back from your side on my registered mobile no - [[protected]].

And a humble request to resolve the issue asap on priority basis.