Airtel — WORST CUSTOMER SERVICE BY AIRTEL | |||
My airtel number is [protected].When I found that the airtel SIM is not showing signal I contacted Airtel customer care outlet at Bhanjanagar (Odisha).The lady who attended me had the number [protected]who told me to change the SIM by producing necessary documents, old SIM and 50/-.I got the new SIM on 20/5/15 with the same number.But the lady had not submitted the documents in airtel office. That is why after I came back to Sunabeda my SIM was deactivated..Then here at Semiliguda (Odisha) again I applied for the new SIM with same number by depositing one set of documents.Meantime I had put one net pack whose validity is finishing on 21/6/15 with 460 unused MB.The customer care person here since then closed his shop leaving me at bay.Who will compensate my mental harassment and loss of money and energy? This is what the service of AIRTEL which has no systematic guideline and hold over the airtel customer care franchise and executives.-PRADEEP KUMAR MISHRA Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Air-tel services in Kolkata is just horrible. They have stopped outgoing of all numbers since yesterday. Despite having paid against bills for the past two months (proof already given through mail), a lady called (LL no[protected] to threaten me to pay up or else, she would send some persons to my place.
Have you guys gone nuts? I would expect a senior official from Airtel to immediately tender apology. Now I must switch to a better service provider in Kolkata.
M.R.Mohanty
[protected](no out going despite receiving payment)
Have you guys gone nuts? I would expect a senior official from Airtel to immediately tender apology. Now I must switch to a better service provider in Kolkata.
M.R.Mohanty
[protected](no out going despite receiving payment)
O my god i cant connect airtel worst customer care, very bad service, 198, 121, [protected] all try but cant connect, stupid network
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This is with reference to your post dated 12 June 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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