Airtel — wrong billing for account no [protected] landline 48503428 chennai

Address:

Chennai, Tamil Nadu, 600005

I have obtained a new connection in the month of May 22nd 2018
They told me that the monthly charges will be 990 plus taxes

and the prorata bill will be done for the month of May since the connection is taken only on 22nd May 2018

I have received a bill for Rs 1460/- stating the bill for 17th May to 16th June even though the connection is taken only on 22nd

I have paid the bill on 5th july vide your Receipt No: 66494703 Transaction Ref No: [protected]

I have paid form my sb account online and also got a sms receipt

Again i received a mail saying the bill for 17 May-16 June 2018 as Rs 961/- and to be paid before july 7th 2018

I have also went and saw my account and it shows receipt of Rs 460 and Rs 500 on 25/6/18 which your people told it will be adjusted in the coming month bill

I don't know why you are sending two bill and the first bill which i have paid is Rs 1460/- which is against what the rental told me that too charged for the period which i have not used the internet and land line also.

Kindly make the repayment of the excess billing i have paid to me and check you account how you have charged Rs 1460/- and again sending a bill for Rs 961/-

i have switched over from ACT and they are giving more options as come back options
The way you treating the customer i am not happy

you have also registered a wrong cell no, my cell No is [protected] kindly change the same in your account
Hope you will reply to the customer