[Resolved] Airtel — Wrong commitment/ harassment by customer care | |||||
Dear Sir/Ma'am, I am really disappointed with pathetic service of Airtel. It's regarding the wrong commitment by the provider against my monthly rental which they were offered 499 with 100 will be discounted for next 6 month.. in 1st month they give me benefit but now they have added the 499 in my current bill and due to this I have received wrong bill from.their side and same thing his customer care executive excepted but he said I will be getting new bill for Rs. 532 within 3 days. After 3 days when I have not received the same and when I again called their customer care but they are simply denying the same and don't even ready to listen the call recording of their executive. Name :- Rajesh Ranjan Mobile No:- [protected] Was this information helpful? | |||||
Jun 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Airtel Customer Care's response Dear Customer ( stars27), This is with reference to your post, dated 27 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 02, 2017 Airtel Customer Care's response Dear Rajesh, This is with reference to your post dated 27 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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This is with reference to your post, dated 28 April 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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