Airtel — wrong information about the plan

NARAYANA1257

from Mumbai, Maharashtra

Address:

18/c aphb colony, Balkampet,s.r.nagar,hyderabad, Hyderabad, Telangana, 500032

Recieved wrong information about 749 plan from your store, service people, nodal office, appellate officer. Kindly look into my airtel bill for this month it charged more than expected and also wanted to know, why it is charged. There is no proper response from nodal officer, esclation. After migration to new plan, 4g internet is not working properly. I asked store people about this and they have changed some settings and now i am not getting internet for other network jio as well

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Airtel customer support has been notified about the posted complaint.

May 27, 2019

Updated by NARAYANA1257 Because of my continuous complains. They did some changes to my plan

Successfully plan was downgraded,

Amazon prime is deactivated,

Zee5 subscription is deactivated,

Netflix subscription is deactivated,

Hello tune service is degraded,

Internet is degraded,

Plan price is increased,

Thanks,
Narayana,

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Comments

sheik ZAMA

from Mumbai, Maharashtra

There is no response to my phone number sir... [protected] i need it very urgently...im not able to call or get any messages from any one... Im retailer too... If you wont co-operate then I am not gonna sale your sims...thank let me know as soon as possible... my alternate number is [protected]

Gurdas Mehta

from Sonipat, Haryana

My number [protected] is also provide by jio in himachal pradesh

Gurdas Mehta's reply, May 18, 2019

my number is also used by other service provider