Airtel — wrong international roaming pack charges added

Address:

Faridabad, Haryana, 121003

Dear Concerned,

For the Airtel number:[protected], Airtel relationship no: [protected], In the current bill for period26-Jan-2018 to25-Feb-2018, international roaming [protected]@1199 unlimited incoming- 10 days pack &international roaming @ 2999 unlimited incoming- 10 days pack was activated without my consent.

I specifically called on 7th of Feb 2018 to deactivate all international roaming packs activated on the same airtel number.

I have already brought this issue notice of Airtel customer care but it is still not solved.

Kindly look into the issue and make adjustments to remove the activated international roaming pack charges.

Hoping that the issue will be resolved ASAP.