Airtel — wrong parameter in postpaid bill

Address:Jabalpur, Madhya Pradesh, 482002

Airtel is charging wrong amount on my postpaid bill, my airtel number is [protected], each month in "other charges" column i am getting "sms others" charged of 30rs, i have already discussed at [protected]@airtel.com but they are not providing any solution for previous months, this amount is adding since more than 10-11 months, i have shared bill number with wrong amount with them but they are useless.
How you can charge a customer with fake details?
Like
Sms others
Unit - amount
3 - 30 rs
Can you please tell me what "sms others" means?
Customer service made adjustments for last 2 months but what about older months?
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Airtel customer support has been notified about the posted complaint.
Oct 31, 2017
Updated by [email protected]
Can anyone reply me ?
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