Airtel — wrong promise and I want refund my payment with compensation

Address:	Karnal, Haryana, 132001
Website:	[email protected], [email protected]

Dear sir,
I recharged my prepaid airtel mobile no [protected] on dated 23/01/2018 by trans. Id no [protected] of rs 399/- as offered by airtel company to get 4 g high speed data and unlimited calls as heavily advertised by that company. I lived in urban area in karnal city and the company not provided me proper 4 g high speed data its blow 2 g speed and not provide proper incoming and out going calls, the call voice are not some time clear and its shows mostly network busy when i need to calling and use of 4 g data and also anyone need to calling me, i also check on trai my speed govt app and submit the data detail but nothing benifit, i call to customer care from spare my woking time many time but nothing respone i call 12144 customer care on dt 26/1/18 at 5.55 pm and 6.33 pm and dt 31/1/2018 at 4.03 pm and 9.17 pm now they if it is speed 2g but it is running you can use like this, the company provided the recharges schemes or amounts area/state/place wise, if company not provide this scheme of this area/distt./state/place why they lanch for this area the company make foolish and harassment me, then i recharged with jio 4g services and its better, so company have to refund my payment with compensation or i will be compelled the knock of justice