[Resolved] Airtel — Wrongly done recharge.. they are not crediting my about back.. | |||||
I have done a recharge of 44rs on april 25th for my mobile number [protected]. when i googled for airtel 3g recharge. Hence it was not mobile friendly website i was unable to see the area name. I recharged amount of 44rs which comes under delhi region not as i thought Andhra or Telangana. I asked them to credit my amount back or recharge alternate 3g data even it less than 44rs. But they refused to do so and saying that 44rs comes under special recharge for talktime, but i was in monthly unlimited plan. Please solve the issue even i am not getting any use for that 44rs but they are charging it without customer satisfaction or non usage of their service for that price.. please go through below information. Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CBNRD[protected] registered on 25-apr-2017 15:59 Was this information helpful? | |||||
May 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 25, 2017 Airtel Customer Care's response Dear Sandeep, This is with reference to your post, dated 25 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 27, 2017 Airtel Customer Care's response Dear Sandeep, This is with reference to your post dated 25 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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