[Resolved]  Ajio — Amount deducted from Bank after placing order but no order confirmation received.

I recently purchased a clothing item from the AJIO app worth Rs. 638.20. However after placing my order my bank account was deducted with with the above mentioned amount yet no where in the app did it show my order was placed. Even in my previous orders it did not show my order nor did i receive any confirmation in the form of an SMS or email for my order.
+1 photos
Was this information helpful?
No (1)
Yes (0)
Dec 23, 2021
Complaint marked as Resolved 
The company credited the amount back to my bank account directly.
AJIO customer support has been notified about the posted complaint.
Complaint comments 

Comments

I placed an order at 3 40 pm on 19/8/2021 ..for payment the page was directed to phonepay the amount was deducted from my account but suddenly one item got out of stock and the order was blurred and couldn't be placed i didn't get any confirmation on ajio and it was not showing in orders also.please do something this is my 10th time writing my complaint..when will I get my money back? Payment info ..I m attaching here

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AJIO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    4092
    Pending
    0
    Resolved
    292
    AJIO Address
    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
    View all AJIO contact information