[Resolved]  Ajio — I have return my shoes to jio but my refund not back yet

Address:	Ajio, c/o reliance retail Ltd SS plaza .74/2 outer ring road ,29th main road BTM Ist stage,BTM,Layout, Bangalore, Karnataka, 560068
Website:	Ajio.com

I had purchased shoes on ajio.com online website at 17th jan but i found other wrong colour shoes that was not mine order, after that i called to ajio they speak your order will be not exchange just can return i said ok, on 22 jan the couriyer boy came to pick up shoes and he told me that would be not return and
He speaks these are complain come before you speak with the ajio, than i called again now they speak you can not return shoes and hang up the call after that i sent them email many time then they agree for return as it than i be busy because in house was marriage my elder brother which peruse i purchased shoes when i contected them they said sir give us two more bussiness days every time don't have clear answer for it every time i called them and after that does not reply for it what's the matter is going on then one day speak we did not pick up your shoes and they ask me acknowledgment slip they did not aware about that nor i knew one reason behind it that in my ist order i was exchange jeans that time did not get any slip but product come back so i ignored but second time it happen even than i apologize for that it's my mistake but who does the mistake 1st who send wrong product and first make rules themselves and then break themselves time i forced, so they agreed to return what that mean i customers are fool.
So please help me. As soon as possible.