Ajio — mismatch product return cancelled without reason

Address:

S S plaza, 74/2 Outer Ring Road, 29th main Road, B T M LayOut,.Bangaluru. Karnataka.560068

Respected sir.

I have placed an order (Cloth items) from ajio.com on dated 21 june 2020 which made cod payment₹2663.22.
This order id was fl[protected].
Part of this order i requested return ₹520 cost "textured slimfit flat-front trousers 32 size on date[protected] due to wrong size and discomfort. Return id is rt18554141

First time they arrange one courier partner to pickup, but they fail to collect my return because their irresponsibility.
Again i wrote to 3-4 times to ajio customer service, but knowingly cancelled the return without any valid reason (10 july com[protected], 15 july com[protected], 21st july com [protected])
Customer came to know that, behind the covid19 all are telling lies and mocking customer nicely.
Even today they didn't contact me regarding this return matter to my phone.
This is the first time i have faced this kind of the trouble from ajio.

So i humbly request before this forum, customer want to get refund the amount ₹520 for the cost of above damaged product to the bank or wallet as soon as possible.

Thanking you
Babu a s.

Order id fl[protected]
Return id. Rt18554141