Ajio — money not refunded

Address:	Bhojpur, Bihar, 802301
Website:	Ajio.com

I have ordered jeans online through ajio on 8june 2018. Initially i made order prepaid but when i get back to order details in ajio app payment unsuccessful was written over there. But payment was done and money was debited from my account. When i contacted to customer service they told that they have received payment and payment will be credited back till 12june. Today on 16 june i received a mail regarding the same and they said that money is not received by them. But i have the statement of my paytm account stated that amount has been paid for the particular order id.
Afer taking to customer care executive on 8 june i decided to make the same order cod (Cash on delivery). So i have paid twice for the same order.
Ajio says that they have not received payment. I m attaching screenshot of the payment details having stated that i have paid cod and prepaid on the same order id fl59193418