[Resolved]  Ajio — Refund NOT ISSUED after successfully product returned

Address:

AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

Order ID : FL[protected]
Exchange ID : EX[protected]
Return ID : RT52373203
Complaint ID : COM[protected]

I recieved my ordered shoes on 19 Nov 2021, recived order on 26 Nov 2021, exchanged it on 1 Dec 2021 and Returned this shoes on 7 Dec 2021 because of size issue.

Order Total Amount : Rs. 2187.36
AJIO Wallet : -Rs. 161.00
Amount to be paid : Rs. 2026.36 (This amount is paid on COD by Google Pay to the Xpressbees Delivery boy)

AJIO customer care mail me and text me that "your complaint is Resolved on 28th Dec 2021 and your further update about the Refund is updated on 31st Dec 2021 but Still i don't get a refund in my account." I contacted AJIO customer care and they did not reply regarding my refund and they ended the call without telling any information after holding my call for about 5-7 minute.