Ajio — Return on order Id ID #FL[protected]

I had placed a return of three out of four items in the order but had a change of mind and wanted to keep two items then. So, I cancelled the return request with the help of customer care for the whole order and placed a new return request again for the same 3 items (changed my mind again) after 48 hours through website. I got an email that the order willl be picked up on 1st Jan 2022 but nobody showed on door for pickup.

Now the customer care is telling me to cancel the same return request and place a fresh one again. They cancelled this return request as well.

Also, in the orders section on website, its still showing that details of my very first pickup. Its not updated even now.

When will the issue resolve? The return window will close in the process, which is 21st Jan 2022