Ajmer Vidyut Vitran Nigam Limited — connection not connected on ground but in paper bill is started

A transformer is installed in my farmhouse on 30 dec 2018 by a private contractor but supply in this line is not yet started and lineman was submitted a report in this regard to electricity office laxmangarh that line is okey and commercial.
In this regard we tried to contact lineman of my village basni bairal teh laxmangarh dist sikar for connect this line from main supply but he didn't respond.

I harlal singh dhaka customer of your electricity board requesting you to take necessary action against the lineman mr vikas and other defaulter and arrange to solve this issue at the earliest.