Akai — Very Urgent :Complaint Number MH[protected] not resolved

Sep 02, 2021

Updated by mahendrak10 Very Urgent :Complaint Number MH[protected] not resolved

Hi,

I was raised the complaint before 12 days but still complaint not resolved.

Ganesh Yadav from Panvel branch, Navi Mumbai knows the problem and he was said will resolve same within 15 days but now I am trying to call him from last 4 days he is not picking up the call or even not giving call back.

Akai is giving the very pathetic service whose employee don't have the courtesy call back the customer and resolve the query.

Akai team try to serve better service to customer so that in future we can refer to others to buy Akai product, by my current experience i will never refer to Akai product.

Sep 30, 2021

Updated by mahendrak10 REMINDER

Even after 1 month Akai team not able to resolve the complaint after regular follow up, I am extremely disappointed with Akai Service and expect replace the TV at the earliest.

You guys are not giving replacement free of cost then why there is delay.

Try to improve your pathetic service.

Oct 05, 2021

Updated by mahendrak10 As discussed with Tarun Maheswari in Panvel branch, Now I don't want TV replacement.

From last one month Akai team is just saying after 4 - 5 days will get the replacement but still i have not received the TV so now there is no sense of TV replacement.

@Consumer complaint team please look every complaint carefully so that customer will not suffer.